You can return/exchange the goods purchased on our website within 10 days after it is delivered to you. Products that are being returned may not be worn, washed or damaged. Return the goods only in full package, with all packages and labels, in unused form together with a receipt for paıment (invoice) to our address: Alfamet Tekstil San. Dış Tic. Ltd. Şti. Mehmet Nesih Özmen Mah. Defne Sok. NO:21/4, Merter/İstanbul. Tel.(WhatsApp/Viber): +90 543 532 23 93. After checking the goods for compliance with the terms for the exchange, we will send the desired product within 3 working days. If the product isn’t in stock we will refund you the price of the product in the same way as your initial payment was made. Please use the local shipping service for a return so that there are no problems and be sure that all expenses are paid for by you.