1. Data Controller

At ADZE Enerji Teknolojileri A.Ş. ("ADZE Charge"), the security of your personal data is our top priority. This privacy policy outlines the principles for processing personal data collected via our website (adzesarj.com), mobile app, and charging stations.

Address: Denizköşkler Mah., Su Sok. 4/4, Avcılar / Istanbul
Email: info@adzesarj.com

2. Personal Data Collected

The following personal data is collected to provide our services:

Identity information: Name, surname
Contact information: Phone number, email address, address
Charging usage data: Session start/end times, energy consumption, station location
Payment information: Credit card details (via PCI DSS-compliant third-party payment infrastructure), invoice information
Location information: Via the mobile app to find the nearest station (with your permission)
Device information: IP address, browser type, operating system

3. Purposes of Processing

Your personal data is processed for the following purposes:

Providing and managing charging services
Processing payments and invoicing
Providing customer support
Improving and analyzing service quality
Fulfilling legal obligations
Sending campaign and information messages with your consent

4. Data Sharing

Your personal data is not shared with third parties outside of legal obligations and service requirements. Your data may only be shared in the following cases:

Payment infrastructure providers (PCI DSS-compliant)
Regulatory authorities (EPDK, courts)
Service providers (hosting, email delivery services)

5. Data Security

We use SSL/TLS encryption, firewalls, access control and regular security audits to keep your data safe. Payment data is processed on PCI DSS-compliant infrastructure and is not stored on our servers.

6. Cookies

Cookies are used on our website to improve your experience — for session management, preference memory and analytics. You can manage cookie preferences from your browser settings.

7. Data Retention

Your personal data is retained for as long as required for the purposes of processing. Statutory retention obligations are reserved. If you request account deletion, your data is deleted within 30 days, excluding statutory periods.

8. Your Rights

You have the following rights under KVKK No. 6698:

Learn whether your personal data is processed
Request information if processed
Learn the purpose and whether it is used as intended
Know third parties to whom your data has been transferred domestically or abroad
Request correction if incomplete or incorrect
Request deletion or destruction

9. Contact

For questions about our privacy policy, please contact us at info@adzesarj.com.

Privacy Policy